Terms & Conditions

These terms apply to appointments and services provided by Emergency Dentist Near Birmingham.

Who We Are

Practice: Emergency Dentist Near Birmingham
Address: 341 Birmingham Road, Great Barr, Birmingham, B43 7AP
Phone: 01922 624900
Email: info@emergencydentistnearbirmingham.com

Appointments

• Appointments are by prior booking. Please arrive 5 minutes early.
• If you are late, we may shorten or reschedule your appointment.
• For severe symptoms (rapidly spreading swelling, breathing/swallowing difficulty), go to A&E.

Fees & Payments

• We are a private service. Fees are confirmed before treatment.
• Payment is due on the day (card accepted). Receipts provided for insurance claims.
• Guide prices are shown on our Costs & Fees page and may vary after assessment.

Cancellations & Missed Appointments

• Please give at least 24 hours’ notice to cancel or rearrange.
• Late cancellations or missed appointments may be charged.

Consent & Clinical Limits

• Treatment is provided after clinical assessment and informed consent.
• We may decline or defer treatment if it is unsafe or unsuitable (e.g., medical risks).
• Emergency care focuses on pain relief and stabilisation; further visits may be required.

Prescriptions

Medicines are prescribed only when clinically indicated, following UK guidance.

Your Data & Privacy

We process personal data in line with UK GDPR. See our Privacy Policy for how we store and use your information.

Feedback & Complaints

If you have concerns, please contact us by email or phone. We acknowledge within 3 working days and aim to respond within 10–20 working days. Escalation routes are available if needed. See our Clinical Governance page.

Governing Law

These terms are governed by the laws of England and Wales.