Privacy Policy

This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website or services.

1. What We Collect
We may collect the following personal information when you use our website or contact us:

• Name

• Contact information (email address, phone number)

• Medical information relevant to your appointment

• IP address and browsing data (via cookies)

2. How We Use Your Information
We use your information to:

• Book and manage dental appointments

• Communicate with you about your care

• Respond to queries or requests

• Improve our services and website performance

• Comply with legal and regulatory requirements

3. Data Storage and Security
All personal data is stored securely. We take reasonable steps to prevent unauthorised access, misuse, or disclosure. Information is retained only as long as necessary for clinical, legal, or business purposes.

4. Sharing Your Data
We do not sell or rent your data. We may share it with:

• Dental professionals within our team (only when relevant)

• Service providers who support our IT or booking systems

• Legal or regulatory bodies when required by law

5. Your Rights
You have the right to:

• Request a copy of your personal data

• Ask us to correct or delete your data

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Cookies
Our website uses cookies to enhance your experience and collect anonymous visitor data. You can adjust your browser settings to block cookies if you prefer.

7. External Links
Our website may contain links to other sites. We are not responsible for their privacy practices or content.

8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us
If you have any questions or concerns about how your data is used, please contact us through our [Contact Us] page or write to:
341 Birmingham Rd, Great Barr, Birmingham B43 7AP